Legal Disclaimer & Privacy Statement

Legal Disclaimer

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC) has made every effort to present the information contained on this site accurately, but additions, deletions and changes may occur. HCSC has no obligation to update this site and any information presented may be out of date and may contain inaccuracies or errors.

Users of this site agree that HCSC has no liability with respect to any actions taken as a result of or in connection with viewing any information contained on the Web site. You agree to use this site and submit information at your own risk.

Some areas of our site may provide links to other external sites that we don't own, control or influence. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. Information contained in the external sites is not endorsed by HCSC.

Information on this site does not constitute offers to sell or promote products. HCSC health plan products are only available in the states served by our Blue Cross and Blue Shield Plans. If you live outside of our Blue Cross and Blue Shield service areas, please call your local Blue Cross and Blue Shield Plan office for availability of coverage in your state. More information is available at Blue Cross and Blue Shield Association's Web site, www.bcbs.com.

HCSC does not own this site and is not responsible for the protection and security of this site.  Please be aware that unauthorized third parties may possibly obtain illegal access to this site. Please use your own best judgment sending information via the Internet. If you have personal or confidential information to relay to our company, call the appropriate member service phone number, found on your health insurance card.

HCSC routinely receives from the Host data on Web site usage, such as how many people visit the site, the sections they visit, what time they visit, how long they stay, etc. Please know that site visitor data is collected on an aggregate, anonymous basis. That means no personal information is associated with this data. Visit our Web site Privacy Statement for more information on our commitment to protect information provided through the Internet.

All service-marked, trade-marked and registered items are the sole and exclusive property of HCSC unless otherwise noted. All rights are reserved. Downloads, copies or mirrors of this site are forbidden without prior consent from HCSC.

HCSC may change or update this Statement from time to time without notice. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Privacy Statement

At Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), we know how important your privacy is to you, and it is very important to us as well. We are committed to attempting to protect the information you provide.  

We value your relationship with us, so we want you to understand our privacy objectives for this Web site, and how and why we collect, use and disclose the personal information about you on this Web site.

Personal Information We Collect and Use at This Web Site

We do not collect any personal information about you at this Web site unless you choose to provide it to voluntarily. We define “personal information” as information that is unique to you and might include your phone number, name, age, address or Social Security Number. If you encounter a screen or page that requests information you do not want to share with us, do not enter the information and do not proceed with that screen or page.

If you do provide us with personal information, we will restrict its use to the purposes expressed where it was collected. We will not sell, license, transmit or disclose this information outside of HCSC unless (1) you expressly authorize us to do so, (2) it is necessary to allow our contractors or agents to provide services for us, (3) it is required to provide our products or services to you, or (4) otherwise as we are required or permitted by law.

Use of E-Mail

You may have the opportunity to provide information to us through online surveys and forms. We use this information to better understand services and other opportunities.
HCSC wants your visit to this Web site to be informative and enjoyable. We plan to use any information we obtain from you to help us continually improve the content, functionality and overall usefulness of this Web site.

Confidentiality and Security

Health Care Service Corporation (HCSC) does not own this Web site and this site may contain links to other non-HCSC owned sites.  This site and the links are provided to you as a convenience, but HCSC is not responsible for the content, privacy, confidentiality or security practices used by the site owners. Please review the site owner’s Privacy Policy associated with the sites.  The inclusion of any link does not imply endorsement by HCSC of the site.

Please note the advice above, under “E-mail,” regarding sending confidential, personal or sensitive information by e-mail. If you do provide your personal information to HCSC, such as an e-mail, telephone or fax number, or other identifying information, HCSC does not plan to disclose it without your consent. HCSC will plan to maintain this information, as well as any other transactions, according to our usual security and confidentiality standards.

Confidentiality

Again, please use your own best judgment when sending information via the Internet to an e-mail address. E-mail sent via the Internet may pass through private and public networks with varying levels of security. Some networks may have taken steps to secure e-mail transmissions while others have not, thereby compromising the privacy and integrity of an e-mail. An e-mail may be copied, altered or destroyed.

If you do provide personal information, such as an e-mail, telephone or fax number, or other identifying information, HCSC does not plan to disclose it without your consent. We will plan to maintain this information, as well as any other transactions, according to our usual security and confidentiality standards.

Links to Other Sites

For your convenience HCSC may provide links to other Web sites and Web pages that we do not control. HCSC cannot be and thus, HCSC is not responsible for the privacy practices of any Web sites or pages not under our control. HCSC does not endorse any of these Web sites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.

Use of Cookies or Other Data Collection Tools

A cookie is a piece of information which a Web server may place on your computer when you visit a Web site. Cookies are commonly used by Web sites to improve the user experience and have not been known to transmit computer viruses or otherwise harm your computer. Many cookies last only through a single Web site session, or visit. Others may have an expiration date, or may remain on your computer until you delete them.

HCSC may use cookies for a number of purposes - for example, to maintain continuity during a user session, to gather data about the usage of a Web site for research and other purposes, to store your preferences for certain kinds of information and marketing offers, or to store a user name or encrypted identification number so that you do not have to provide this information every time you return to a Web site.

HCSC cookies will track only your activity relating to your online activity on this Web site, and will not track your other Internet activity. HCSC cookies do not gather personally identifiable information.

You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain online products, services or features on our Web site.

HCSC may occasionally use other companies to set cookies on a Web site and gather cookie information for us. In some cases we may also use another company to operate Web servers for our Web site. HCSC uses the cookie information gathered by these companies in the same manner as stated above.

In addition to the information HCSC collects from cookies, we also obtain information which you provide to us online - for example, when you voluntarily submit information or otherwise communicate with us. In some cases, HCSC retains both the cookie information and/or the information you provide to us online - for example, to complete a transaction you requested or to keep historical records of your past transactions.

You may have the opportunity to provide information to HCSC through online surveys and forms. HCSC uses this information to better understand constituents’ needs and to provide quality products, services and other opportunities. HCSC wants your visit to this Web site to be informative and enjoyable. We plan to use any information we obtain from you to help us continually improve the content, functionality and overall usefulness of this Web site.

Changes to our Web Site Privacy Statement

Evolving technology will continue to provide us with new and better ways to collect and use information so that we may better serve your needs. We may change this Statement at any time and from time to time. The most recent version of the Statement is reflected by the version date located at the bottom of this Statement. This Statement is not intended to and does not create any contractual or other legal right in or on behalf of any party.